Data We Collect and Why It Matters
When you open an account with us, we collect the information needed to run your account securely — your name, contact details, and the wallet identifiers associated with your bKash, Nagad or Rocket transactions. Payment data is used only to process deposits and withdrawals; we do
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not store full wallet credentials beyond what verification requires. We also collect device and session data — browser type, IP address, and session duration — to keep your account secure and detect unusual access patterns. Cookies help us remember your preferences and keep you logged in
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across sessions on both mobile and desktop. We do not sell, rent or trade your personal data to outside marketing companies. Third-party service providers who support our platform — such as payment processors and fraud-detection tools — receive only the data they need to perform those
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specific functions, and they are bound by data-handling agreements. Your data is retained for as long as your account remains active and for a period after closure as required by applicable compliance obligations. If you are in Bangladesh, the availability of this service and the handling
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of your data are subject to local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.