How This FAQ Works for You
We've put together answers to the questions that come up most often — covering how to fund your account through bKash, Nagad, or Rocket, what happens when a withdrawal is under review, and how to get back into your account on a new device. Each answer reflects how the platform actually works, not a generic script. If you're in Dhaka and switching
between your phone browser and the app, the account session carries over without you needing to log in again — that's by design. For anything not covered here, our support team is reachable directly. Deposits through local wallets typically reflect once the transaction is confirmed on your wallet's end. Withdrawals go through a verification step to confirm the receiving wallet matches your
registered account details — this keeps your funds secure and reduces processing delays. We keep this process consistent so you know what to expect every time.
- bKash
- Nagad
- Rocket